Policies.
Let’s work together.
Policies.
We all hate bad experiences. So let’s make sure we both agree to these few terms to make our time together as pleasant as possible.
Deposit.
A $20 non-refundable deposit is required to book your appointment. Due to payment processing costs, all deposits are subject to a $1 processing fee. The $20 deposit will go towards your total & you will pay the remaining balance at the end of your appointment.
This deposit can be transferred to only one rescheduled appointment. If rescheduling for a second time, into a new booking period (new month, as books open monthly), or same day, your initial deposit will be forfeited & a new one will be required to rebook.
This amount is refundable only if I am at fault, meaning if I cancel your appointment.
Cash-Preferred.
Cash is preferred for the remaining balance after your deposit. If paying in cash, please bring the exact amount as I cannot guarantee to have change at your appointment.
Tap & card payments are also available, but a 3% processing fee will be added to your total.
Late Policy.
If you arrive early, please wait until your exact appointment time.
You are allowed a 10-minute grace period. If you are more than 10 minutes late, your appointment will be automatically canceled.
If you need to cancel or reschedule, please do so at least 24 hours in advance through the booking site. You are allowed one reschedule per appointment.
No-call, no-shows will result in a permanent block from booking and a charge of 50% of your total to the card on file. To be unblocked, the remaining 50% balance must be paid, and a new deposit will be required to book again.
Extra Guests Policy.
No extra guests are allowed. Please come to your appointment alone.
To ensure a focused and relaxing experience for all my clients, I kindly request that appointments be limited to the individual receiving the service. This policy helps maintain a serene atmosphere and allows me to focus while providing personalized, high-quality service to each client.
Nail Repair.
You are entitled to a free nail repair up until 3 days after your appointment. This is only viable for nails chipping, breaking, or popping off due to my application error. To schedule a nail repair appointment, please text me at +1 (708) 654-5479 or DM me on Instagram.
Location.
Once your appointment is confirmed, you will receive my address 24 hours before your appointment with your reminder email.
“Respect is earned, honesty is appreciated, trust is gained, loyalty is returned.”
— Oscar Auliq Ice